Question 1

Do I need to speak Korean to visit your clinic?

Accepted Answer

No, you don't need to speak Korean. Our staff can assist you in basic English. For complex medical discussions, we recommend calling ahead so we can prepare accordingly.

Question 2

Is National Health Insurance (NHIS) accepted?

Accepted Answer

Yes, ANSim Pain Clinic accepts National Health Insurance (NHIS) for covered treatments. Foreign residents enrolled in NHIS are treated the same as Korean nationals. Non-covered treatments are billed separately regardless of insurance status.

Question 3

International Insurance & Documentation Support (International SOS)

Accepted Answer

We are currently in the process of establishing cooperation with International SOS. Although a formal agreement has not yet been finalized, we are preparing to better support international patients who may need medical care while staying in Korea. We provide English medical records and itemized receipts to help patients submit insurance claims to their providers.

Question 4

International Insurance & Documentation Support (TRICARE)

Accepted Answer

We are currently in the process of establishing cooperation with TRICARE. Although a formal agreement has not yet been finalized, we are preparing to better support international patients who may need medical care while staying in Korea. We provide English medical records and itemized receipts to help patients submit insurance claims to their providers.

Question 5

What if I only have private travel/expat insurance?

Accepted Answer

You can still receive treatment and pay out of pocket at the time of service. We can issue the documents needed for you to file a claim with your insurance provider. Please check with your insurer in advance about their reimbursement requirements.

Question 6

What documents should I bring for my first visit?

Accepted Answer

Please bring a valid passport or Alien Registration Card (ARC) for identification. If you have NHIS coverage, bring your insurance card as well. Any previous medical records or imaging related to your condition are also helpful, if available.

Question 7

How do I make an appointment?

Accepted Answer

You can call us at +82-2-766-3087 to book an appointment. Alternatively, you can also make a reservation through Naver Reservation. Click the Book via Naver button on our website to be redirected to the Naver reservation page. Walk-ins are also welcome, though appointments help reduce your waiting time.

Question 8

What is the typical cost for a first consultation?

Accepted Answer

The cost of a first consultation depends on whether the visit is covered by NHIS or classified as a non-covered service. Please see our Non-Covered Treatment Fees page for detailed pricing, or contact us directly for an estimate.

Question 9

Can I get a medical certificate in English for my insurance claim?

Accepted Answer

Yes, we can issue a medical certificate in English for insurance claim purposes. Please let our staff know at the time of your visit so we can prepare the correct documentation.

Question 10

What is “non-covered treatment” and why does it cost more?

Accepted Answer

“Non-covered treatment” refers to treatments not covered by Korea's National Health Insurance, so patients pay the full cost directly. This includes certain advanced procedures, tests, and personalized treatments. Fees for all non-covered items are publicly disclosed on our Non-Covered Treatment Fees page, as required by Korean medical law.

Question 11

Is a referral letter needed?

Accepted Answer

A referral letter is not required to visit our clinic directly. If your home insurance provider requires one for reimbursement, please check their specific policy before your visit.

Question 12

How long does a typical pain procedure take?

Accepted Answer

Most pain procedures, such as nerve blocks or trigger point injections, take about 30 minutes. Diagnostic tests and consultations may take additional time. Your doctor will explain the expected duration before starting any procedure.

Frequently AskedQuestions.

Frequently Asked
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